We are currently looking for a new volunteer helpliner to join our team. Helpliners volunteer from the comfort of their home, the Helpline is open from 10am to 1pm during term times. We are looking for someone who is available on a Friday and we would be looking for a commitment of every other week to begin with.
Are you a good listener? Are you patient, tactful, calm and supportive? Are you non-judgemental? Do you have excellent verbal communication skills? If you answered yes to all of these then you would make an excellent helpliner.
Most of the calls are from parents of a child with hemiplegia, ranging from queries about when a child has just been diagnosed to information about equipment and education. HemiHelp provides professional training and a helpliners training pack so you can support callers as best as possible. Volunteers are entitled to claim for volunteer expenses, including travel to attend courses and costs incurred during helpline shifts.
If you’re over 18 and able to attend a 2 day helpline training course (not necessarily consecutive days) as well as commit to a 3 hour bi-weekly helpline shift (during school term time) please complete an application form and send it to email@example.com or 6 Market Road, London N7 9PW